Dubai
Posted 1 week ago
Job Description:
- Processing loan applications in the branch by exercising the control and evaluation processes determined by the company.
- Evaluation of the documentation submitted by the Client.
- Organization of the loan file and presentation of the case for approval according to the criteria defined in the lending process.
- Management of various requests from clients regarding information and loan processes received from them.
- Carrying out cash transactions for processed loan payments and cash management according to appropriate standards.
- Serving customers in the branch, taking care of their requests and properly addressing reported problems according to the company’s internal processes.
Job Requirements:
- University degree.
- Excellent communication skills (verbal and written).
- Experience in the customer service sector for at least 1 year.
- Strong skills in identifying and solving problems.
- Analytical skills and attention to detail.
- Professionally able to use Microsoft Office Suite, Outlook and Excel.
- Excellent time manager and with the ability to prioritize the fulfillment of several tasks simultaneously.