ICT Helpdesk

Posted 2 weeks ago

Job Information:


  • On the one hand, you follow up emails and telephone calls as a Helpdesk employee to provide support to customers.
  • On the other hand, it is important that the wiki, a support knowledge base, is well supplemented. This way you ensure that people find information more easily on the website.
  • Your challenge is that people need to call less and to take over a PC remotely. That way you can accurately diagnose or fix the problem.
  • You are also responsible for thoroughly testing their software.

Job Experience:

  • You have a great interest in IT.
  • You are very customer oriented by solving their problems.
  • You are communicative and have a good knowledge of English.
  • You have obtained a Bachelor’s degree.

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