Dubai
Posted 2 weeks ago
Job Information:
- On the one hand, you follow up emails and telephone calls as a Helpdesk employee to provide support to customers.
- On the other hand, it is important that the wiki, a support knowledge base, is well supplemented. This way you ensure that people find information more easily on the website.
- Your challenge is that people need to call less and to take over a PC remotely. That way you can accurately diagnose or fix the problem.
- You are also responsible for thoroughly testing their software.
Job Experience:
- You have a great interest in IT.
- You are very customer oriented by solving their problems.
- You are communicative and have a good knowledge of English.
- You have obtained a Bachelor’s degree.