Posted 1 week ago
Respond to customer requests for various services.
To coordinate with Housekeeping for cleaning the rooms.
To be able to distribute information according to the relevant departments.
They serve visitors, customers, showing a high standard of customer service at all times.
Answers calls, transfers them, receives and sends e-mails.
- Be able to work on online booking.com sites, etc.
- To master the English language.
- Knowledge of the Microsoft Office Package (typing on the keyboard, compiling tables, etc.).
- Good communication skills both directly and by phone with customers, visitors, manager and staff.
- Able to work in a team but also individually.
- Able to coordinate and balance work. Focus on customer service.